Privacy Policy

1. Information We Collect

When you submit an emergency call-out enquiry form or call Elite Plumbing Specialists on +44 7463 681495, we collect relevant contact information including your name, phone number, email address, postcode, and details of your plumbing issue solely to provide emergency response services.

2. How We Use Your Information

Your information is used strictly to assess your plumbing or heating emergency, dispatch engineers or attendance, contact you regarding your booking, and maintain operational records.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information is only shared with authorized plumbing personnel directly involved in resolving your emergency call-out.

4. Data Security

We implement appropriate technical safeguards to protect your personal details against unauthorized access, loss, or misuse.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact Elite Plumbing Specialists on +44 7463 681495.